How the workspace is laid out
One workspace, six groups in the left rail, and a command bar on top (search ⌘K, notifications, ＋ Quick create, your account). Here’s the whole map before we go module by module.
Register, login & reset password
Everything starts with an account. Create one, sign in, and recover access if you're locked out.
➕Register (create an account)
Purpose
Open your HotDeals account. Choose the role that matches you — most readers of this manual are Agents.
Register
How to use
- Go to hotdeals.ae and click Register (top-right).
- Pick your account type: Investor, Agent or Seller.
- Step 1 · Contact — enter first/last name, email and mobile, then Next.
- Step 2 · Details — add your professional details (agency, RERA where asked).
- Step 3 · Security — set a password and finish. You land in your workspace.
🔑Log in
Purpose
Get into your workspace day to day.
Sign in
How to use
- Click Login, enter your email and password.
- Tick Remember me on your own device, then Login.
- Forgot it? Click Forgot password? to reset (below).
✉️Reset a forgotten password
Purpose
Regain access if you've forgotten your password.
Reset password
How to use
- On the sign-in panel choose Forgot password?.
- Enter your registered email and click Send reset link.
- Open the emailed link, set a new password, then sign in with it.
Good to know
The link only goes to your registered email. If it doesn't arrive, check spam or confirm the address.
Dashboard & Insights
Your control room. The Dashboard tells you what to do next; Insights gives you the market data to do it well.
📊Dashboard
Purpose
Your morning command centre. It surfaces what needs action today and a live snapshot of your business — listings, leads, profile, subscription and credits.
Good morning, Julia
Quick actions
Add a property listing · Update your microsite · Review new leads · Create marketing — one-click shortcuts at the bottom of the page.
How to use
- Read Your focus first — it lists the few things waiting on you (unanswered leads, pending collaborations, connect Telegram). Click straight through to each.
- Scan the stat cards — Total/Active listings and New leads — for a pulse check.
- Use the Profile / Subscription / Credits cards to jump to those areas.
- Check Listings publication status and Recent activity for changes.
- Finish with Quick actions: Add listing, Customize microsite, Open inbox, Open marketing Center.
Individual
You'll also see your plan and credit balance here.
Agency
Subscription may show “No active plan” and Credits 0 — that's normal for agency access and doesn't limit you.
📈Insights (Market Insights)
Purpose
The data that wins conversations — real Dubai transaction records, median prices, rental yields, the most-viewed listings, and a full calculator suite.
Dubai market insights
- 2BR on High Floor | Brand New — AED 2,240,000
- Below OP | Lagoon | Genuine Resale — AED 16,750,000
- Panoramic Sea View | 4BR — AED 57,300,000
How to use
- Set the period and property type at the top.
- Read the headline stats (transactions, yield, median price) and the per-area comparison.
- Use Most-viewed listings to see what buyers are watching now.
- Open the Market Insights menu for calculators — Mortgage, ROI, Rent-vs-Sale, Service Charges, Oqood.
Use it live
Pull up a yield or a mortgage figure on a call — it turns interest into commitment.
Build my presence
Everything buyers see and everything that markets you: your profile, your branded microsite, an optional custom domain, the Marketing Center, and Telegram integration.
👤My Profile
Purpose
Your identity across HotDeals and your microsite. Seven tabs, each saved on its own, plus a live Profile Strength tracker that shows exactly what to finish next.
My Profile
How to use
- Work the seven tabs: Professional (photo, name, headline, bio, company, languages), RERA & Agency, Expertise (tags), Certifications & awards, Contact (mobile/WhatsApp), Social & public links, Public presence (business card, microsite handle, attribution switches).
- Save each tab before switching — every tab saves independently.
- Follow Profile Strength → Next to reach 100% top-to-bottom; a complete profile feeds your microsite and card.
Dedicated guide
A separate module, My Profile (new UI), walks every field and the two microsite attribution switches (Microsite enabled · Allow referrals) in full detail.
🖥️My Microsite
Purpose
Your own branded, shareable property page — the storefront that starts the 7-day lead attribution when you share it. Set up in a clear 10-step wizard.
My Microsite
How to use
- Hero & message — headline, highlighted phrase and banner image.
- Profile & trust, then Featured listings (pick up to 10, including collaboration stock).
- Resale listing filter & Featured projects / project filter — pin what visitors see.
- Featured events, Hero layout, Sections (show/hide), and Search appearance (SEO/domain).
- Save each step and use View live microsite to preview. Your page is Live at /julia.
🌐Custom Domain
Purpose
Put your microsite on your own web address for a fully white-labelled presence.
Custom domain
Your address keeps working
hotdeals.ae/julia stays live whatever you do here, and you can disconnect a custom domain at any time without losing your microsite.
How to use
- If it isn't in your plan you'll see an upgrade notice.
- Click View package and upgrade (the AED 1,999/mo Platinum + Custom Domain tier).
- Once active, point your domain as instructed. Your /julia URL always keeps working as a fallback.
🎨Marketing Center
Purpose
Your brand studio. Generate polished, on-brand business cards, listing brochures, sales offers and project brochures in minutes — every file branded with your details and stored for re-download.
Marketing Center
How to use
- Pick a generator: Business card, Listing brochure, Sales offer or Project brochure.
- Choose the profile, listing or project it should build from.
- Apply your brand, then preview → generate → download.
- Find everything later under Downloads; use Archive, search, filter and sort to reuse files.
🔌Integrations
Purpose
Connect Telegram so new lead, collaboration and listing alerts reach you instantly — no need to keep the dashboard open.
Integrations
- Open the HotDeals bot in Telegram.
- Approve the link to your workspace.
- Choose which alerts you want below.
How to use
- Click Connect Telegram, then open the HotDeals bot in Telegram.
- Approve the one-time link to your workspace.
- Toggle the alert types you want (leads, listings, collaborations, events, billing, system).
- Use Send a test message under Test & Health to confirm it works.
Security
HotDeals never asks for your Telegram password — it's a one-time approval you can revoke anytime.
Manage listings
Your inventory engine: your own portfolio, a marketplace to find stock to sell, a view of who's selling yours, and a private off-market pool.
🏠My listings
Purpose
Your own inventory in one place — publish, edit, unpublish, mark sold, manage who can collaborate, and generate marketing straight from each card.
My listing portfolio
How to use
- Use the status tabs (All / Published / Draft / Pending Review / Unpublished / Sold / Expired) to filter by state.
- Narrow with Search, Type, Property type and Advanced filters; switch Grid/List and Sort.
- Read each card's badges — Published, Available to collaborate, Commission not covered — plus beds/baths, price, leads and reference.
- Act from the card: View details, Edit, Unpublish, Mark sold, Close collaboration, Generate sales offer, Generate Brochure.
- Add new stock with ＋ Add listing (guided workflow).
Individual
You add and manage your own listings here.
Agency
Listings usually flow in from your agency CRM feed — you control publishing and partner access, but core details are managed centrally.
🤝Find Collaborations
Purpose
A marketplace of other agents’ inventory you can market as your own. Grow what you can sell without sourcing every listing yourself.
Collaboration marketplace
How to use
- Toggle Available to collaborate vs Already collaborating.
- Filter by type, property type and location to find inventory that fits your buyers.
- On a card, Message agent to discuss terms, then Start collaboration to add it to your marketing.
- Watch the Commission not covered flag and agree terms before you promote.
📡People marketing mine
Purpose
The mirror image of collaborations — see every agent marketing your properties on your behalf, and how each partnership is performing.
Partner access centre
How to use
- Filter by status: All / Active / Paused / Ended.
- Each card shows the partner agent, the listing, and results (leads · converted · start date).
- Use Message agent to coordinate — their contact details stay private.
Why it matters
More partners marketing your stock = more reach. Track which partnerships actually produce leads.
🔒Pocket listings
Purpose
A private, off-market pool shared only with logged-in members — never public search or your microsite. Ideal for discreet or exclusive stock.
How to use
- Browse the pool (161 available) with Search and the usual filters; switch Grid/List.
- Open any card to View details and the owning agent.
- Add your own with ＋ Add pocket listing — it stays private by design.
Remember
Off-market means off-market. Pocket listings never show publicly or on your microsite — share them member-to-member.
Projects & Events
Sell primary-market inventory and run your own events — two ways to create pipeline beyond resale listings.
🏗️Projects
Purpose
The full developer catalogue you can sell — off-plan and ready projects with live developer promotions (DLD waivers, discounts, payment plans) you can pass to buyers.
Projects
How to use
- Filter by stage chips: New Launch, EOI Open, Limited Units, Under Construction, Ready, Sold Out.
- Search a project or developer; use Advanced filters and Sort: Best Promotion to surface the strongest deals.
- Each card shows the developer, location, promotions, from price, handover, payment plan and down payment.
- Click View for full details; generate a Project brochure in the Marketing Center or feature it on your microsite.
🎪Events
Purpose
Run and track your own investor events, open houses and webinars — and capture who signs up as leads.
Events
How to use
- Click Create event and add title, date, venue/link and description.
- Promote it — feature it on your microsite and share the link.
- Track Registrations and manage state via Upcoming / Drafts / Past / Cancelled.
Lead engine
Event sign-ups become contacts — a great top-of-funnel for investor lists and webinars.
Work relationships
Where relationships are managed: a fast lead inbox, the full CRM, and a notifications hub that keeps you informed on your terms.
📥Leads
Purpose
Your lead inbox — every enquiry your microsite, listings and events attract, in one place to work and never lose.
Leads
How to use
- Watch the counters: Total / Active / Archived / Pool.
- Filter with the tabs and search by name, email or reference.
- Click a lead (look for the New badge) to open its details on the right and follow up.
- Archive handled leads; the Pool holds unassigned leads where applicable.
Individual
This is your primary inbox — respond fast; the Dashboard flags unanswered leads.
Agency
Leads are typically routed into your agency CRM as well — use whichever your team runs on.
🗂️CRM
Purpose
The deeper pipeline tool. Where Leads is a fast inbox, the CRM manages full deal stages, tasks and history.
CRM
Manage pipeline, stages, tasks and deal history there.
How to use
- Click CRM in the sidebar — it opens your full CRM in a new tab.
- Move deals through stages, log tasks and calls, and track history there.
- Return to the workspace tab for listings, marketing and microsite work.
Separate training
The CRM is its own application with its own guide — this manual covers how to reach it and how it relates to Leads.
🔔Notifications
Purpose
Your activity inbox — a running log of everything happening in your workspace (listing changes, leads, collaborations), with control over how alerts reach you.
Notifications
Delivery channels
In-app — always on
Email digest — follows account settings
Telegram — connect in Integrations
How to use
- Filter with All / Unread / Listing updates; use Mark all as read to clear the badge.
- Read the feed — each row explains what changed and when.
- Set Delivery channels: In-app (always on), Email digest, and Telegram (via Integrations).
Money & growth
The commercial layer: credits and top-ups for premium actions, billing for your subscription, and referrals to earn 20% recurring.
💳Credits
Purpose
Track your credit balance and how it’s spent. Credits power premium actions such as Pro Listings.
Credits History
How to use
- Read the three cards: Credit balance (and Pro Listings available), Used this month, Average per day.
- Review the Transaction History table (date, description, type, amount, balance).
- Low? Click Top Up Credits.
Individual
Buy and spend credits for premium placement.
Agency
Credits may not apply to your plan — often shows 0 and “not applicable” for agency access.
⚡Top Up
Purpose
Buy additional credit packs at your plan rate when your balance runs low.
Top Up Credits
How to use
- Open Top Up; the available credit packs load for your plan.
- Choose a pack and follow secure checkout.
- Your new balance shows immediately in Credits.
If packs don't load
A “Couldn't load top-up packs” message just means a temporary fetch issue — use Try Again.
🧾Billing
Purpose
Manage your subscription and payment history in one place.
Manage Billing
View Plans
How to use
- See your current plan and status. No plan yet? Click View Plans.
- Review payment history and invoices once subscribed.
- Upgrade/downgrade here — e.g. to Pro (AED 399/mo) or Platinum + Custom Domain (AED 1,999/mo).
Individual
Your own card and plan live here.
Agency
Billing is often handled centrally by your agency — you may simply see “no active subscription.”
🎁Referrals
Purpose
Turn your network into income — earn 20% commission for every agent who joins HotDeals on your link and subscribes.
Referrals
How to use
- Copy your referral link (hotdeals.ae/julia) and share it with agents.
- Track progress on the cards: Invited, Active subscribers, Total earnings, Paid out, Pending.
- Review your list under My Referrals and money under Payout History.
Same link, everywhere
This is the link behind the referral banner on your Profile and Dashboard — one link, 20% recurring.