hotdeals.ae Agent Training Manual

Agent onboarding · v1.0

Your entire real estate business, on one platform.

Your website, your inventory, your leads, your CRM and your market data — one branded microsite that works for you 24/7. This guide walks every screen, step by step, with annotated screenshots.

Branded microsite Developer inventory Leads to your inbox Full CRM
PLATFORM   hotdeals.ae AUDIENCE   Agents & agencies CHAPTERS   13
01

The opportunity

Why hotdeals.ae

1.1Why agents choose hotdeals

hotdeals.ae isn't a portal you rent space on — it's your whole business in one place: your website, your inventory, your leads, your CRM and your market data, for one monthly price. Here's why agents move their day here.
~25×
Value vs price
399 AED/mo
Pro package
20%
Referral commission
7 days
Lead attribution

The 7-day advantage

Share your microsite once. For the next 7 days, every lead is yours.

When a client opens your microsite, hotdeals remembers them. If they come back any time in the following week and act on anything — a resale listing, a developer project, an event — the enquiry lands in your inbox. Even when the property isn't your own listing, your photo and profile are on the page, and the deal is yours to work.

How a lead reaches you. One share can pay you back for a week:

1 Share your microsite 2 Client opens it 3 7-day window opens 4 They enquire on any deal 5 Lead + your profile → your inbox
worth ~AED 600

Your own branded microsite

A shareable website with your name, photo, bio and inventory — your storefront, live in minutes and SEO-ready.

lead engine

Every action becomes your lead

Enquiries, WhatsApp, offers, viewing requests and brochure downloads all route straight to you — across listings, projects and events.

collaboration

Sell inventory you don't own

Feature collaboration listings and secondary-market stock and market them under your brand, then start, pause or stop anytime.

worth ~AED 900

Real-time developer inventory

Thousands of projects from leading developers, filtered by live promotions — DLD waivers, discounts, post-handover and payment plans.

1-click

Ready-made marketing assets

Generate branded brochures and sales offers for any listing or project in seconds — your credentials, your branding.

worth ~AED 500

Market data that closes deals

Real transaction records, gross yields, an AI opportunity/deal score and calculators for mortgage, ROI and rent-vs-sale.

worth ~AED 700

A full CRM & pipeline

Manage buyers, sellers, investors and leads with stages, notes, activities and follow-ups — one place for your whole book.

20% forever

Earn while you refer

Invite other agents and earn 20% recurring commission for as long as their membership stays active.

Your clients stay yours

hotdeals provides the platform, the exposure and the tools. Your listings, your clients and your commission remain yours — the relationship with the buyer or seller stays under your control.

1.2Every action becomes your lead

Open any listing from your microsite and the whole page works for you. 1 The WhatsApp, Enquire and Make an offer buttons send the lead to your inbox. 2 Agent tools let you generate a branded sales offer or brochure on the spot. 3 Your contact card is shown as the agent, and 4 Book a viewing routes to you — even on inventory you're only collaborating on.

A live listing page. Whoever's microsite it opens from is the agent on every enquiry — the CTAs, agent tools and contact card are all yours.
A live listing page. Whoever's microsite it opens from is the agent on every enquiry — the CTAs, agent tools and contact card are all yours.

Then distribute it anywhere. 1 The Share sheet pushes your microsite, a single listing or a whole project to WhatsApp, Instagram, Facebook, LinkedIn, TikTok, Telegram, email and more, or 2 copies a link that carries your name — so wherever it's opened, the 7-day window and the lead come back to you.

The Share sheet — push your microsite, a listing or a project to any channel, or copy the link. The link carries your name.
The Share sheet — push your microsite, a listing or a project to any channel, or copy the link. The link carries your name.
02

Getting in

Login & password

Everything starts with getting into your account. This chapter covers signing in and recovering a forgotten password.

2.1Log in

1 Open hotdeals.ae in your browser, then 2 click Login at the top-right of the navigation bar.

The public homepage at hotdeals.ae — the Login button sits at the top-right of the navigation bar.
The public homepage at hotdeals.ae — the Login button sits at the top-right of the navigation bar.

The Sign in panel opens over the homepage. 1 Type your email address, 2 type your password, then 4 click Login. Tick Remember me if you're on your own device.

The Sign in panel. Enter your email and password, or use Forgot password to reset.
The Sign in panel. Enter your email and password, or use Forgot password to reset.

2.2Reset a forgotten password

3 On the Sign in panel, click Forgot password?. You land on the Reset Password page.

The Reset Password page. Enter your registered email and we send a reset link.
The Reset Password page. Enter your registered email and we send a reset link.

1 Enter the email you registered with, then 2 click Send Reset Link. Open the link from the email that arrives and set a new password. Your new credentials are active immediately — sign in with them next time.

Good to know

The reset link is sent only to your registered email address. If nothing arrives, check spam or confirm you used the right address.

03

Your home base

The Dashboard

The Dashboard is a single view of your account, profile, verification, listings and billing. Here's what every part does.

3.1Read your dashboard widgets

Four cards summarise your account at a glance:

The Dashboard — a single overview of your Profile, Subscription, Credits and Listings.
The Dashboard — a single overview of your Profile, Subscription, Credits and Listings.
  1. 1 Profile — your name, email, account type and profile-completion status, with a shortcut to view or edit it.
  2. 2 Subscription — your current plan.
  3. 3 Credits — credits used this month and your monthly allowance.
  4. 4 Listings — a live count of your listings by status: Active, Draft, Pending review, Unpublished, Sold and Expired.
Agency user

You may see “No active subscription” and Credits: 0. That's expected — it does not limit your access. Access is granted through your agency, so you can safely ignore both.

Individual user

You'll see your plan and a credit balance. Credits are consumed as you use the platform; top up from the Credits / Top Up area when they run low.

3.2Your microsite & referral link

1 Under My Profile you get a personal microsite / referral link. Use Copy to grab it, or edit it to a handle you prefer — availability depends on whether it's already taken. 2 Update your profile photo with Change photo (JPG, PNG or GIF, up to 5 MB).

My Profile — your referral link, profile photo, and the start of your digital business card.
My Profile — your referral link, profile photo, and the start of your digital business card.

Referral reward

Share your link to earn 20% recurring commission on every agent who signs up through it — track it from the referral dashboard.

3.3Digital business card

3 Click Generate digital card to build a branded contact card, then 4 Open public business card to view the shareable page.

Digital business card controls and your RERA verification status.
Digital business card controls and your RERA verification status.

The public card shows 1 your contact details — tap-to-call, WhatsApp, email and website — and 2 a QR code that opens your microsite when scanned. Perfect for an email signature or a printed card.

Your public business card — a shareable page with tap-to-call, email, website and a scannable QR code.
Your public business card — a shareable page with tap-to-call, email, website and a scannable QR code.

3.4RERA verification

5 Your RERA verification status shows on your profile (e.g. Pending) alongside your licence number.

To submit: 1 enter your licence number, 2 upload your licence document (PDF, JPG or PNG, up to 10 MB), then 3 click Submit for verification. Review usually takes 1–2 business days.

Submit RERA verification — add your licence number and upload the licence document.
Submit RERA verification — add your licence number and upload the licence document.
Individual user

Verification is required before you can list a property. Submit your RERA licence to unlock listing.

Agency user

You can ignore this step — listing access comes through your agency.

3.5Personal & contact details

1 Edit your personal information (name, email) and 2 your contact information (mobile, WhatsApp) here.

Personal and Contact information. The Company field is fed by the source XML feed and is read-only.
Personal and Contact information. The Company field is fed by the source XML feed and is read-only.

Note

3 The Company / Brokerage field is managed by the source XML feed and can't be edited here. As an agency user, changes you make to your details are sent for approval before they go live.

3.6Languages & social links

1 Select the languages you speak and 2 add your website and social links. These extras make your profile richer and more credible to buyers.

Languages spoken and social links — the details that make your profile richer.
Languages spoken and social links — the details that make your profile richer.
04

Your branded page

The Microsite

Your microsite is your own branded, shareable property page. Visitors see exactly what you set here — headline, featured listings, resale deals, projects and events. Open My Microsite to begin.

4.1Search appearance — homepage branding

A The tab bar switches between every microsite setting. On Search appearance you control the branding buyers and Google see:

1 the headline shown at the top of your page, and 2 the search result title (the blue link in Google). Use the View live microsite button any time to preview the real page.

My Microsite → Search appearance. The tab bar switches between every microsite setting.
My Microsite → Search appearance. The tab bar switches between every microsite setting.

3 Add a yellow-highlighted phrase (an exact phrase from your headline), 4 write a page description, 5 click Save search appearance, and 6 check the hero preview — a live mock-up of your microsite with your catchy branding line.

Highlighted phrase, page description, Save, and a live preview of your microsite hero.
Highlighted phrase, page description, Save, and a live preview of your microsite hero.

4.2Featured listings

1 The badge tracks how many you've featured (up to 10). 2 Use the advanced filters to find listings by location, type, price and more.

Featured listings — filter the catalogue, tick the ones you want, then add them. Up to 10.
Featured listings — filter the catalogue, tick the ones you want, then add them. Up to 10.

3 The Collaboration filter is powerful: alongside your own listings you can feature listings that belong to other agents who've opened them for collaboration — and market them on your own microsite.

The Collaboration filter — choose listings that other agents have opened up for collaboration.
The Collaboration filter — choose listings that other agents have opened up for collaboration.

4 Tick the checkbox on any card to feature it. Featured listings appear at the top of your microsite and resale pages.

Tick the checkbox on any card to feature it. Your own listings and collaboration listings both qualify.
Tick the checkbox on any card to feature it. Your own listings and collaboration listings both qualify.

5 This is how featured listings surface on your live microsite — pinned at the top under Featured Opportunities.

The result — featured listings surface at the top of your microsite under Featured Opportunities.
The result — featured listings surface at the top of your microsite under Featured Opportunities.

4.3Resale listing filter (saved preset)

Decide which resale deals appear on your microsite — your own, collaboration listings, or both. 1 Build a filter, 2 give the preset a name, then 3 Save preset.

Resale listing filter — build a filter, name it, and save it as the preset every visitor sees.
Resale listing filter — build a filter, name it, and save it as the preset every visitor sees.

The preview confirms the preset before you save — here For sale · Apartment resolves to 419 matching listings, saved as “apt for sale”. 3 Only the saved preset is applied to your microsite.

A saved preset in action: For sale · Apartment resolves to 419 matching listings, saved as “apt for sale”.
A saved preset in action: For sale · Apartment resolves to 419 matching listings, saved as “apt for sale”.

Rule of thumb

A preset = the single filter every visitor to your microsite sees. Save the one you want live; leave it empty to show all resale deals.

4.4Featured projects

Pin developer projects to the top of your microsite. 1 The badge tracks how many are featured, 2 use the filters to narrow by developer, status, price or delivery date, and 3 tick the projects to showcase, then add them.

Featured projects — search developer projects, tick the ones to showcase, then add them.
Featured projects — search developer projects, tick the ones to showcase, then add them.

4.5Microsite project filter & events

1 Save a live project filter to control which projects visitors see — for example, only DAMAC at a particular price or status. 2 Name it and Save preset. 3 Under Featured events you can pick project launches and events to display, so visitors register straight from your microsite.

Microsite project filter (saved preset for projects) and Featured events for launches.
Microsite project filter (saved preset for projects) and Featured events for launches.
05

Your inventory

Listings

Listings has three tabs — your own stock, inventory you collaborate on, and inventory others market for you. This is the heart of what you promote.

5.1My Listings & adding a listing

My Listings are the properties you own and manage — publish, edit and mark them sold. 1 Switch status with the tabs (All, Published, Draft, Pending Review, Unpublished, Sold, Expired), 3 narrow the list with the advanced filters, and 2 start a new one with + Add listing.

Listings → My Listings. Your own inventory, with status tabs, filters, and Add listing.
Listings → My Listings. Your own inventory, with status tabs, filters, and Add listing.
Individual user

Listings you create in hotdeals live here and are published to your website and microsite.

Agency user

Listings are captured from your CRM feed and shown here as a synced view. Manage them inside your respective CRM — this page reflects what the feed sends.

Adding a listing. 1 A private-draft notice reminds you the listing goes to the CRM team for review and won't appear publicly or consume credits until approved. 2 A 5-step wizard walks you through Property details → Photos → Documents → Deal details → Review, and 3 you fill each field as you go.

Create listing draft — a 5-step wizard. Drafts stay private for admin review and don't consume credits.
Create listing draft — a 5-step wizard. Drafts stay private for admin review and don't consume credits.

5.2Collaborations

1 The Collaborations tab is where you find inventory to market on your behalf and manage what you already market. 2 Toggle between Available to collaborate and Already collaborating, then 3 filter to find the right stock. Put another agent's listing on your own microsite and market it under your brand — you can start, pause or stop a collaboration at any time.

Listings → Collaborations. Find inventory to market on your behalf, and manage what you already collaborate on.
Listings → Collaborations. Find inventory to market on your behalf, and manage what you already collaborate on.

Two filters do the heavy lifting here:

  1. 4 Collaboration availability — choose Available to collaborate (open to you) or Private (owner only).
  2. 5 Seller covers commission — shows whether the seller's side of the commission is covered, so you know the economics before you market it.

5.3Collaborated by Others

The third tab, Collaborated by Others, lists your properties that other agents are marketing on your behalf — your listing, live on their microsites. If you want to pull one back, open the listing, edit it and remove it from public; it stops appearing for collaborators.

Why collaborate

Collaboration turns the whole network into your inventory: you market stock you don't own, and other agents extend the reach of yours. Every enquiry still returns to the marketing agent whose microsite captured it.

06

Ready-made inventory

Developer deals & market tools

Beyond your own stock, hotdeals gives you thousands of developer units to market and the data to sell them.

6.1Developer Deals (grid · list · map)

Developer Deals is real-time, direct-from-developer inventory you can market immediately. 1 Filter by the live promotion chips — DLD Waiver, Special Discount, Post Handover, Payment Plan, EOI Open, New Launch — or use the toggle to show only projects with active promotions. 2 Browse the results, and 3 switch between Grid, List and Map views.

Developer Deals — real-time developer inventory, filtered by live promotions: DLD waiver, discounts, post-handover, payment plans and more.
Developer Deals — real-time developer inventory, filtered by live promotions: DLD waiver, discounts, post-handover, payment plans and more.
Grid List Map

1 List view lines up price, handover, payment plan and one-tap WhatsApp per project — 2 ideal for scanning a shortlist fast. Open any project to generate a branded brochure or sales offer, or hit Register interest — every action comes back to you as a lead.

The same inventory in List view — price, handover, payment plan and one-tap WhatsApp per project. Grid, List and Map views are a click apart.
The same inventory in List view — price, handover, payment plan and one-tap WhatsApp per project. Grid, List and Map views are a click apart.

6.2Market insights & calculators

Under Market Insights you get the data that wins conversations. 1 The menu opens Dubai Market Insights and a full calculator suite. 2 Headline stats — transactions, highest gross yield, highest median price — sit up top, and 3 median price per sq.ft by area (with year-on-year change) and the fastest-growing areas sit below, straight from recorded transaction data.

Market Insights — real transaction data, yields and the fastest-growing areas, plus a full suite of calculators.
Market Insights — real transaction data, yields and the fastest-growing areas, plus a full suite of calculators.

The calculators turn interest into commitment. 1 The Mortgage calculator takes purchase price, residency status, down payment, term and rate, and 2 returns the estimated monthly payment plus the cash needed on day one — following UAE residency rules. Mortgage, ROI, Rent-vs-Sale, Service Charges and Oqood calculators are all one click away.

The Mortgage calculator — monthly payment plus the cash needed on day one, following UAE residency rules.
The Mortgage calculator — monthly payment plus the cash needed on day one, following UAE residency rules.
07

White-label

Custom domain

Put your microsite on your own web address — a fully branded presence for the upgraded package.

7.1Connect your own domain

Custom Domain connects your own web address (for example, yourname.ae) to your microsite, for a fully white-labelled presence. 1 If it isn't part of your plan you'll see an upgrade notice, and 2 View package and upgrade takes you to the plans.

Custom Domain — connect your own web address to your microsite. Available on the upgraded package.
Custom Domain — connect your own web address to your microsite. Available on the upgraded package.

Paid feature

Custom Domain is available on the upgraded package only. It's included in the Platinum + Custom Domain tier.

1 The Pro Package gives you credits, Pro Listings and your own website and microsite. 2 Platinum + Custom Domain adds a branded, white-labelled domain on top.

The Agent Program plans. Custom Domain is part of the Platinum tier.
The Agent Program plans. Custom Domain is part of the Platinum tier.
08

Your assets

Documents

A library of everything you generate, ready to re-download.

8.1Brochures & sales offers

Every brochure and sales offer you generate — for a listing or a developer project — is saved here so you can re-download it anytime. 1 Filter by document type to find the right one; 2 until you've generated anything, the page shows an empty state.

Documents — every brochure and sales offer you generate is stored here to re-download anytime.
Documents — every brochure and sales offer you generate is stored here to re-download anytime.

Tip

Generate documents from a listing or project's Agent tools (Generate sales offer / Generate brochure). They're branded with your details and land here automatically.

09

Off-market

Pocket listings

Private, off-market deals shared only with the logged-in network.

9.1Pocket deals

Pocket deals are off-market listings shared only with logged-in network members. 1 Add your own with + Add pocket listing, 2 note that they stay private — they never appear in public search or on your microsite — and 3 filter the shared pool like any other list.

Pocket deals — off-market listings shared only with logged-in network members. Never shown in public search or on your microsite.
Pocket deals — off-market listings shared only with logged-in network members. Never shown in public search or on your microsite.

What a pocket listing is

A property that's available to sell or rent but has no public documents yet — pushed from a CRM or created here to collaborate quietly. It's visible to network agents and investors so you can match a buyer discreetly, without listing it publicly.

10

Your inbox

Leads

Everything your marketing attracts, in one place to work.

10.1Manage your leads

Every lead generated through hotdeals — enquiries, WhatsApp taps, offers, viewing requests and document downloads across your listings, developer projects and events — is collected in Leads for you to manage and follow up.

Individual user

Work your leads directly in the hotdeals Leads inbox, then move them through your pipeline in the CRM.

Agency user

Leads are routed into your CRM automatically, so your team works them in the system you already use.

Remember the 7-day window

Because a visit to your microsite attributes leads to you for 7 days, a single share can keep feeding this inbox all week — even on inventory you don't own.

11

Stay in the loop

Notifications

Your activity inbox for everything happening on your account.

11.1Your notifications

Notifications is your activity inbox — new leads, listing status changes, collaboration updates and platform alerts. 1 Clear the list with Mark all as read; 2 when there's nothing new you'll see an empty state.

Notifications — your activity inbox. Mark all as read in one click.
Notifications — your activity inbox. Mark all as read in one click.
12

Account & billing

Credits, top up & billing

Track credits and manage your plan. Not applicable to agency users.

12.1Credits history, top up & billing

Credits History shows your credit balance, Pro Listings available, a top-up shortcut and a full transaction log. 1 Your balance and Pro Listings sit at the top, 2 Top Up Credits adds more, and 3 the Transaction History table logs every credit movement.

Credits History — balance, Pro Listings available, top-up shortcut and a full transaction log.
Credits History — balance, Pro Listings available, top-up shortcut and a full transaction log.

Two more items live under Account & Billing: Top Up (buy more credits) and Billing (your plan, invoices and payment method).

Individual user

Credits power actions like Pro Listings. Keep an eye on the balance and top up before it runs out.

Agency user

The credit system doesn't apply to you — a zero balance is normal and doesn't limit your access.

13

Run your book

CRM

A full CRM to manage listings, leads, calendar and pipeline — covered by its own training.

13.1The full CRM

hotdeals now includes a full CRM to run your whole book in one place — manage listings, leads, buyers and sellers, your calendar, follow-ups, notes, deals and pipeline stages. It's the same engine that captures your microsite leads, so everything you attract flows straight into your pipeline.

Dedicated training

The CRM is a module in its own right. A separate, step-by-step training guide covers it end to end — this manual focuses on the marketing and microsite tools that feed it.